Who we are

Suggested text: Our website address is: https://atlantacar.ae.

Atlanta Car Rental respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website atlantacar.ae, our booking system, or our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Full name, email address, phone number, driving license details, passport/Emirates ID, and payment details when you book a vehicle.

  • Booking Details: Pickup and drop-off locations, rental dates, vehicle preferences.

  • Technical Data: IP address, browser type, device information, and cookies when you visit our website.

  • Communication Data: Emails, WhatsApp messages, or calls you make to us for customer support.

2. How We Use Your Information

We use your data to:

  • Process and confirm your car rental bookings.

  • Verify your identity and driving eligibility.

  • Provide customer support and respond to inquiries.

  • Improve our website, services, and customer experience.

  • Send important updates such as booking confirmations, reminders, and promotional offers (only if you have opted in).

  • Comply with UAE legal requirements and authorities when necessary.

3. Sharing of Information

We may share your information with:

  • Payment Processors: To securely process payments.

  • Insurance Providers: For coverage during your rental period.

  • Government Authorities: If required by UAE law (e.g., traffic fines, investigations).

  • Service Partners: Trusted vendors who help us operate our website and booking system (bound by confidentiality).

We do not sell or trade your personal information to third parties.

4. Cookies & Tracking

Our website may use cookies and similar technologies to enhance user experience, analyze site traffic, and remember your preferences. You can disable cookies in your browser, but some features of our site may not work properly.

5. Data Security

We use industry-standard security measures to protect your data. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We keep your personal data only as long as necessary:

  • For ongoing bookings and customer service.

  • To comply with UAE legal obligations (e.g., traffic records, accounting, and tax purposes).

7. Your Rights

Depending on applicable law, you may have the right to:

  • Access the personal data we hold about you.

  • Request corrections or updates.

  • Request deletion of your personal information (subject to UAE legal retention requirements).

  • Opt out of receiving marketing communications.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these websites.

9. Contact Us

If you have questions about this Privacy Policy or how your information is handled, you can contact us at:

📧 Email: admin@atlantacar.ae
📞 Phone/WhatsApp: +971 50 229 4960
📍 Address: Abu Hail Road, Dubai, United Arab Emirates